Tenant Engagement Strategy Consultation

The Housing Service is proud to work collaboratively with our tenants to provide a safe and comfortable home within the communities we serve. However, we want to do more. We need to know more about our tenants and their needs. We want to ensure our tenants can easily tell us what they think of the services they receive. We want our tenants to know they will be listened to, and their views taken account of.

To help deliver these aims we are proposing to publish a new Tenant Engagement Strategy with our key commitments to tenants. This new strategy has been co-produced with our Tenant Involvement Group and housing staff.

Before we go any further, we want to hear from you. We are seeking your views on the draft strategy by asking you 6 easy to answer questions. You have between 16 October 2023 and 20 November 2023 to tell us what you think.

Please take some time to read the Strategy attached below and then take the survey.